Cruise Department
RESPONSIBILITIES:-Guest Relations: Oversee guest experiences, ensuring their needs and expectations are met. Event Coordination: Assist in planning and executing onboard events, activities, and entertainment. Staff Management: Coordinate and supervise guest services, entertainment, and dining teams. Problem Resolution: Address guest complaints professionally and swiftly. Emergency Preparedness: Ensure ship readiness for emergencies and conduct crew training on emergency procedures. Compliance: Ensure adherence to safety regulations and company policies.
REQUIREMENT:-Experience: Previous experience in hospitality or a supervisory role preferred. Excellent communication skills: Strong verbal and written communication skills required. Leadership abilities: Must possess the ability to lead and motivate a diverse team. Problem-solving skills: Must be able to think critically and efficiently solve problems. Adaptability: Ability to handle high-pressure situations and adapt to changing circumstances. Guest-centric focus: Committed to providing excellent guest service. Strong work ethic: Willingness to work long hours in a dynamic environment.